Accessibility Statement

1. Our Commitment

BidGig aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

Accessibility is an ongoing effort. We regularly review and update our platform to identify and resolve barriers to access, and we welcome feedback from our users to help us improve.

2. Accessibility Features

We have implemented the following features to support accessibility:

• Keyboard navigation: All core platform functions can be accessed using a keyboard without requiring a mouse.
• Screen reader support: We use semantic HTML, ARIA labels, and descriptive alt text to support screen readers and assistive technologies.
• Colour contrast: Text and interactive elements are designed to meet minimum contrast ratios to support users with low vision or colour blindness.
• Dark mode: A dark colour scheme is available across the platform for users who prefer reduced brightness or have light sensitivity.
• Scalable text: Our interface is designed to remain functional when browser text size is increased.
• Focus indicators: Visible focus outlines are provided for keyboard users navigating interactive elements.

3. Known Limitations

While we strive to ensure accessibility across all areas of BidGig, some portions of our platform may not yet fully meet WCAG 2.1 AA standards. We are actively working to address these areas, including:

• Certain third-party embedded components (such as payment forms provided by Stripe) which are subject to those providers' own accessibility standards.
• Some older content and legacy interface elements that are being progressively updated.

If you encounter a specific barrier on our platform, please contact us using the information below and we will do our best to provide assistance or an accessible alternative.

4. Request an Accommodation

If you have difficulty accessing any part of the BidGig platform due to a disability or impairment, we encourage you to contact our support team. We will work with you to provide information, content, or transactions in an accessible format or through an accessible alternative.

To request an accommodation or report an accessibility barrier, please email us at support@bidgig.ca with:

• A description of the accessibility barrier you encountered.
• The URL or section of the platform where the issue occurred.
• The assistive technology or browser you were using (if known).

We aim to respond to all accessibility requests within 2 business days.

5. Third-Party Content

BidGig integrates services from third-party providers, including Stripe for payment processing and Google for sign-in. We do not control the accessibility of third-party interfaces, but we select partners who share a commitment to inclusive design. If you encounter accessibility issues with a third-party component, we are happy to assist you find an alternative path to complete your task.

6. Feedback & Continuous Improvement

Your feedback is invaluable. If you find that a page or feature does not meet your accessibility needs, or if you have suggestions for how we can do better, please reach out. We treat all accessibility feedback as a priority and use it to guide ongoing improvements to our platform.

This Accessibility Statement is reviewed and updated periodically to reflect improvements made to the platform.